Update : Flipkart has now launched its Flipkart
First for the public subscription . You will have to pay Rs.500 per year to
subscribe it .
What is Flipkart First?
Flipkart
First is our annual paid subscription service for shoppers who wish to get
exclusive benefits and have access to priority service.
What are the benefits of subscribing to Flipkart First?
By
subscribing to Flipkart First, you get exclusive access to a constantly growing
bouquet of benefits.
Get
your orders delivered within a day's time with unlimited access to In-a-Day
Guarantee Delivery. Standard delivery is also always free, with no minimum
purchase price. In case you want your order delivered the very same day, you
get access to Same Day Guarantee Delivery at a discounted price of Rs 70 per
item.
With
Flipkart First you get access to our priority customer service.
Would more benefits be added in future for the Flipkart First
subscribers?
Yes,
there are many more exciting benefits lined up, which we would be announcing
soon.
How much does the subscription cost and how long is it valid
for?
The
Flipkart First subscription costs Rs 500 and is valid for 12 months from the
date of purchase/issue.
How do I subscribe to Flipkart First?
You
can subscribe to the service from the Flipkart First page, where you will be
prompted for your location and payment details. You’ll need to be logged in as
a Flipkart user.
Can I cancel my Flipkart First subscription mid-way?
Yes.
You may choose to cancel your subscription any point during the one-year term.
Please note that the subscription fee will be refunded on a pro-rata basis to
the payment source that was originally used to buy the subscription. The
rolling month in which the subscription has been cancelled would be treated as
a subscribed month. Refund would be made for the remaining subscription period
starting from next subsequent rolling month.
How do I cancel my subscription to Flipkart First?
You
may cancel your Flipkart First subscription by calling Customer Support on 1800
208 9898. Currently, online cancellation is not supported.
I can't get all the benefits listed under Flipkart First? Why?
Certain
Flipkart First benefits such as free In-a-Day Guarantee Delivery and discounted
Same Day Guarantee Delivery are only available in select pincodes across India.
We suggest you check with your location's pincode at www.flipkart.com/faster-delivery.
Also,
these benefits along with Free Standard Delivery is applicable on Flipkart
First eligible products only, which are products by seller WS RetaIl as of now.
Can I utilize the Flipkart First benefits for purchases across
all sellers?
Currently,benefits
such as Free Standard Delivery, free In-a-Day Guarantee Delivery and discounted
Same Day Delivery are applicable only on products purchased from seller WS
Retail.
How can I pay for a Flipkart First subscription?
You
may use Net Banking, Credit Card, Debit Card and Payzippy payment options to
purchase Flipkart First subscription. However, Cash on Delivery, e-Gift Voucher
and Wallet cannot be used to purchase Flipkart First subscription.
May I use different addresses to get my Flipkart First orders?
Yes.
You may continue to enjoy your Flipkart First subscription benefits on orders
delivered to other addresses. But not all benefits are available in all
pincodes. We suggest you check with your location’s pincode.
What is the replacement process for Flipkart First order?
The
30 Day Replacement Guarantee is applicable for all WS Retail purchases, while
for other sellers the 10 Day Replacement Guarantee is applicable.
Terms
and Conditions for Subscription Services ("Flipkart First")
Subscription Service
Flipkart
is introducing "Flipkart First", an annual paid subscription services
for registered Flipkart users ("Service").
Subscription
comes at an annual fee of Rs. 500/- (Rupees Five Hundred only) inclusive of
service tax and is valid for a period of (1) one year from the date of purchase
of the Service.
Customer
can use Net Banking, Credit Card, Debit Card & Payzippy payment options
available on the website to purchase the Service. However, Cash on Delivery,
e-Gift Voucher and Wallet cannot be used to purchase this Service.
Subscription Benefits
Subscribers
to the Service get access to free In-a-Day Guarantee Delivery, free Standard
delivery, Same Day Guarantee Delivery at a discounted price of Rs. 70/- (Rupees
Seventy only) and Priority Customer Service.
Free
In-a-Day Guarantee Delivery, free Standard delivery, Same Day Guarantee
Delivery at a discounted price of Rs.70 are available on purchases from select
Certified Sellers.
Free
In-a-Day Guarantee Delivery and Same Day Guarantee Delivery Benefits are
available at select pin-codes only. You may check the serviceability for your
location at www.flipkart.com/faster-delivery.
Free
In-a-Day Guarantee Delivery and Same Day Guarantee Delivery benefits are
governed by the terms and conditions as given here www.flipkart.com/faster-delivery.
As a
member of Flipkart First, you are eligible for priority customer service. To
avail this priority service, please call us from the number registered with
Flipkart for the Service.
For
all products bought by Flipkart First subscribers, standard Returns,
Replacements & Exchange Policy of Flipkart shall apply, available atwww.flipkart.com/s/help/cancellation-returns.
Subscription Cancellation
The
yearly subscription can be cancelled anytime during the term. Refunds are
pro-rated depending on the period of subscription already completed.
The
rolling month in which the subscription has been cancelled would be treated as
subscribed & refund would be made for the remaining subscription period
starting from next subsequent rolling month. For e.g. if you have subscribed on
10th June 2014, but cancel your subscription on 20th June 2014, you will be
charged for the month of 10th June 2014 to 9th July 2014 & the refund would
be made for the period between 10th July 2014 to 9th June 2015.
The
prorated monies will be refunded to the payment mode/account that was
originally used to buy the Service.
You
may cancel your subscription anytime by contacting our customer care on the
number given on your ‘Manage Your Subscription’ page.
Subscription Termination
Flipkart
First subscribers are not permitted to purchase products for the purpose of
resale. In case of any misuse of your subscription, including but not limited
to such resale of products, Flipkart shall be entitled to terminate your
subscription at any time without prior notice & with no obligation to
refund money.
Other Terms
Flipkart
reserves the right to modify the terms and conditions of the subscription
service anytime without prior intimation. You are required to visit the website
from time to time and be informed of any changes in these terms and conditions.
Flipkart
reserves the right to accept or refuse membership at its discretion.
Flipkart
First membership is non-transferrable to any third person whatsoever.
All
transactions done by Flipkart First subscribers are governed by standard terms
& conditions available at www.flipkart.com/s/terms.
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